Privacy Policy

Last updated: June 2026

Consent Statement

SGMortgageRates.com is a free mortgage comparison and referral service operated by Rewardhub Digital Pte. Ltd. We connect homeowners with licensed mortgage bankers — we are not a bank, broker, or licensed financial adviser. By submitting this form, I confirm that I have read, acknowledge and authorise Rewardhub Digital Pte. Ltd. (“Rewardhub”) and their Representatives to collect, use, disclose and retain my personal data for the purpose of contacting me regarding mortgage comparison and referral services.

By submitting your personal details, you confirm that you have read and understood this Privacy Policy and consent to Rewardhub Digital Pte. Ltd. collecting, using, disclosing and retaining your personal data for the following purposes:

  • To contact you regarding your mortgage rate check enquiry or request;
  • To provide you with information relating to mortgage rates and loan packages in Singapore;
  • To disclose and transfer your personal data to licensed mortgage bankers strictly for follow-up and servicing of your enquiry.

You acknowledge and agree that your personal data may be transferred as part of a commercial lead generation arrangement to the above parties for the purposes stated.

You confirm that the personal data provided is accurate and that you are the user/subscriber of the contact details submitted.

You agree and consent to Rewardhub Digital Pte. Ltd. contacting you via phone calls, SMS, WhatsApp, and email for marketing, promotional, and advisory purposes relating to financial products and services, even if your telephone number is registered with the Singapore Do Not Call Registry (DNCR).

You understand that you may withdraw this consent at any time.

1. Introduction

This Privacy Policy describes how Rewardhub Digital Pte. Ltd. (“Rewardhub”, “we”, “us”) collects, uses, discloses and protects your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

Rewardhub acts as the data controller for the personal data collected through our landing pages.

2. Personal Data We Collect

We may collect personal data including:

  • Name
  • Mobile number
  • Email address
  • Demographic information
  • Financial interests or preferences
  • Any other information voluntarily provided by you

We may also collect technical data such as:

  • IP address
  • Browser type
  • Device information
  • Website interaction data (via cookies)

3. Purpose of Collection

Your personal data is collected and used for the following purposes:

  • Responding to your enquiries and requests
  • Providing financial advisory-related information and recommendations
  • Facilitating contact with licensed financial advisory representatives
  • Marketing, promotions, and offers (where consent is given)
  • Internal analysis, lead qualification, and service improvement

4. Disclosure and Transfer of Personal Data

We may disclose and transfer your personal data to:

(a) Licensed Mortgage Bankers

Licensed mortgage bankers and bank representatives engaged by Rewardhub Digital for follow-up and servicing of your mortgage enquiry

(b) Service Providers

CRM systems, cloud hosting providers, marketing platforms, analytics tools

(c) Commercial Lead Arrangement

We may transfer your personal data as part of a commercial lead generation arrangement to licensed financial advisory representatives, strictly for the purposes stated in this Policy.

(d) Legal Disclosure

Where required by law, regulation, or legal process

We do not disclose your personal data to unrelated third parties outside the above scope without your consent.

5. Marketing & DNCR Compliance

Where you have provided consent:

  • You may receive communications via calls, SMS, WhatsApp, and email
  • This applies even if your number is listed on the Do Not Call Registry (DNCR)

You may withdraw your consent at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyse website performance
  • Improve user experience
  • Optimise marketing campaigns

You may disable cookies via your browser settings.

7. Data Security

We implement reasonable security measures, including:

  • Restricted access to personal data
  • Secure storage systems
  • Use of reputable service providers

However, no system is completely secure and we do not guarantee absolute security.

8. Data Retention

We retain personal data only for as long as necessary:

  • To fulfil the purposes stated in this Policy
  • To comply with legal and regulatory requirements

Data will be securely deleted or anonymised when no longer required.

9. Consent Records and Traceability

We maintain records of your consent, including:

  • Date and time of submission
  • Method and source of collection
  • Version of consent wording accepted

These records are retained for audit and regulatory compliance purposes.

10. Access, Correction and Withdrawal

You may:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Withdraw your consent

Please contact: hello.rewardhub@gmail.com

We will respond within a reasonable timeframe (generally within 14 days).

11. Withdrawal of Consent

Upon withdrawal of consent:

  • We will cease using your personal data for the specified purposes
  • This may affect our ability to provide services

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be made available on our website.

© 2026 Rewardhub Digital Pte. Ltd. All rights reserved.